April 14, 2011

Court Orders Lawyer to Mislead Client to get Access to Facebook - Sparks v. Dubé

Defendants are becoming more and more aggressive about trying to get information from social media sites like Facebook.

In what has to be one of the most egregious invasions of privacy that I have ever seen, an insurance company in New Brunswick made an ex parte (secret) application to court requesting a judge to order a plaintiff to turn over copies of all the information contained on her social networking sites like Facebook, LinkedIn, Twitter and My Space.

The most unbelievable part of the decision is that the plaintiff’s lawyer was ordered by the judge to take part in the deception.

Trust

One of the foundations of our entire legal system is the relationship of trust and full disclosure that must exist between a client and his or her solicitor (lawyer).

Lawyers and clients have to be able to communicate truthfully and openly. Clients must be able to rely upon the lawyers advice

Consider the damage that would be caused to the solicitor-client relationship if courts are able to order plaintiff’s lawyers to deceive or mislead their clients.

But that is just what happened in Sparks v. Dubé. The court considered the trust relationship that exists between solicitors and their clients. However, ultimately the court decided that the defendant’s right to full disclosure outweighed the trust relationship between solicitor and client.

Plaintiff Appealed

Counsel for the plaintiff appealed the judge's decision. Unfortunately, the insurance company settled the plaintiff's case shortly before the appeal was scheduled to be heard by the New Brunswick Court of Appeal. Perhaps the insurance company was worried about what the Court of Appeal might have to say about the insurers interference in the plaintiff's solicitor client relationship?

Facebookers Beware

I have said it before and I will say it again. Anything that you post to the Internet can, and possibly will, be used against you in future litigation.

If you are engaged in litigation or considering filing any kind of compensation claim, you would be well advised to consider what information is floating around the Internet that might damage your claim.

What Do You Think?

If you post information to a social media site should defendants have access to the information? Is anything you post to Facebook "fair ball" in litigation or are there some things that should just be kept "between friends"?

March 28, 2011

Insurers May Be Using Facebook to Underwrite Policies

Insurers Using Social Media

There was an interesting article in Lawyers Weekly pointing to developments in the United States where insurance companies are using information collected from public social media sites such as Facebook, My Space and Twitter to conduct risk assessments when underwriting insurance policies.

The article indicates that Canadian insurance companies are watching the developments “very closely” according to Mark Kline, a spokesman for the Insurance Bureau of Canada. According to Kline:

“Social networking is used for a variety of purposes, and insurance companies may be able to gain information to set claims and underwrite policies.”

Breaking the Law?

The problem is that collecting information from social networking sites may be against the law, at least here in Canada.

The Personal Information Protection and Electronic Documents Act (PIPEDA) applies to any organization that collects, uses or discloses personal information. The legislation requires the organization collecting the information to obtain permission before collecting and using the personal information.

PIPEDA does allow organizations like insurance companies to collect and use personal information found in some public documents. The question is whether social networking sites like Facebook, Twitter, My Space and personal blogs fit under the public source exception contained in PIPEDA.

Using Facebook to Defend Claims

Insurance companies are already using information found on Facebook to defend personal injury lawsuits.

Social Networking and Personal Injury Claims

Facebook Being Used Against Personal Injury Victims

Posting About Your Car Accident on Facebook? Better Think Twice!strong>

Now they are even collecting information from Facebook even before they agree to issue an insurance policy.

What Should You Do?

If you are planning on applying for a life insurance policy in the near future make sure you delete all of your skydiving and mountain climbing pictures before you send in your application.

What do you think? Do you "Like" that insurance companies may be "checking you out" on Facebook before they insure you?

January 28, 2011

Social Networking and Personal Injury Claims

I have posted before about how insurance companies and defence lawyers are now using Facebook against personal injury claimants.

Facebook Being Used Against Personal Injury Victims

Posting About Your Car Accident on Facebook? Better Think Twice!

Spying on Plaintiff's Through Social Media

There are a growing number of cases where insurance companies have used so called “social networking” sites and the information they have collected online against accident victims.

Therefore, I thought it might be helpful to post a short check list of what you need to know about social networking sites so as not to do anything to harm your personal injury claim.

Check Your Settings

Check the privacy settings on your profile. Make sure it is not open for viewing to the public. For example, on Facebook there are privacy settings that allow anyone in the world to look at your entire website. You can also limit the information to your “Facebook friends” or allow friends of friends to be able to see the information on your website.

Don't Chat About Your Claim

Do not post anything publicly that discusses your personal injury claim or your injuries. Talking about your lawsuit down the line could possibly violate solicitor/client privilege. It may also provide information that could be used against you later on if your claim has to go to court.

No Pictures Please

If you have been seriously hurt, do not post any pictures engaging in physical activities that you are not able to do as a result of your injuries. It is also important that you don’t allow your friends to post these types of pictures.

For example, in one case the personal injury claimant claimed that she suffered from serious back injuries. However, the insurance company defending her claim downloaded pictures from her Facebook account showing her riding on a jet-ski during a vacation in Mexico.

No New Friends

Do not accept “friend” invitations from people you do not know. While this may seem like common sense, there are people out there who accept friend invitations from anyone that contacts them. It is possible that someone working for the defendant's insurance company may be posing as a friend in order to obtain access to your social networking account to find out information about you that they can use against you in your claim.

Make Sure Friends Are Really Friends

Take a second look at your “friends” list. If there is someone on a list that you don’t know or recognize “un-friend” them or delete them from your account. Don’t worry about hurting someone’s feelings. Would rather miff someone you really don’t even know or do something that could potentially damage your personal injury claim?

Remember Shakespeare

Social networking is growing exponentially and more and more people are posting information online that they would never consider talking about publicly at a cocktail party.

William Shakespeare said it best: "...all the world's a stage". When we participate in Facebook, Twitter and My Space we are all part of a worldwide play.

Before you post something to the web think about how you would feel if you were standing in front of a stadium with 100,000 people in it. Would you want all those people to see the pictures you were posting?